Privacy Policy

Last Updated: July 26, 2026

Kareem Pharma is committed to protecting…

Kareem Pharma is committed to protecting the privacy of all users of the Kareem Pharma mobile application and website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to our users.

By using the Kareem Pharma application or website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

Depending on the services you use, we may collect the following information:

Account Information

  • Full Name
  • Mobile Number
  • Login Credentials

Pharmacy Information

  • Pharmacy Name
  • Customer Code
  • Address
  • Contact Information

Business Information

  • Orders
  • Invoices
  • Outstanding Balance
  • Credit Limit
  • Transaction History

Device Information

  • Device Type
  • Operating System
  • Application Version
  • Login Logs
  • Crash Reports
  • Technical Diagnostics

The Kareem Pharma application does not collect or track your geographical location.


2. How We Use Your Information

Your information is used to:

  • Verify your identity.
  • Link your account with the registered pharmacy.
  • Process orders.
  • Display products, prices, and discounts.
  • Display invoices and financial information.
  • Provide customer support.
  • Improve application performance.
  • Detect and prevent unauthorized access.
  • Comply with legal and accounting obligations.

3. Sharing Your Information

Kareem Pharma does not sell your personal or commercial information.

Information may be shared only when necessary with:

  • Authorized Kareem Pharma departments.
  • Hosting and cloud service providers.
  • Technical support providers.
  • Government or regulatory authorities when legally required.

4. Data Security

We apply appropriate technical and organizational security measures to protect your information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Modification
  • Loss
  • Misuse

Users are responsible for maintaining the confidentiality of their login credentials.


5. Data Retention

Information is retained:

  • While your account remains active.
  • As long as necessary to provide services.
  • For accounting, tax, legal, and regulatory requirements after account closure where applicable.

6. Account Deletion

Users may request account deletion by:

  • Using the Delete Account feature (when available).
  • Contacting Kareem Pharma Customer Service.
  • Visiting the Account Deletion page.

Certain accounting, legal, and financial records may be retained where required by applicable laws.


7. Your Rights

You may request to:

  • Access your information.
  • Update inaccurate information.
  • Delete your account.
  • Request deletion of data that is not legally required.
  • Submit privacy-related complaints.

Identity verification may be required before processing any request.


8. Application Usage

The application is intended only for:

  • Pharmacies
  • Authorized commercial customers
  • Registered Kareem Pharma clients

Pricing, discounts, invoices, balances, and commercial information are confidential and must not be disclosed to unauthorized persons.


9. Changes to This Policy

Kareem Pharma may update this Privacy Policy from time to time.

Any updates will be published:

  • Inside the application.
  • On the official website.

Continued use of the application after updates constitutes acceptance of the revised policy.


10. Contact Us

Legal Company Name

Kareem Pharma

Website:

https://kareempharma.com

Email:

info@kareempharma.com

Customer Service Number:

+20 12 27000050

Address:

38 Gamal Salem Street, Mossdeq Street, Dokki, Giza, Egypt.


Governing Law

The laws and regulations of the Arab Republic of Egypt govern this Privacy Policy.


© Kareem Pharma. All Rights Reservedapplication